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Part of the Emotional Intelligence Track

Master Class in Listening - Summer 2022

August 04, 11:00 am - 12:30 pm CT
Hosted by Bryan Krup

Good leaders all have one thing in common: they are great listeners. Active listening provides the foundation for better communication, increased engagement and a more inclusive organization. In this leadership training, we’ll cover the (6) steps of active listening: paying attention, withholding judgment, reflecting, clarifying, summarizing, and sharing. We’ll discuss the difference between active listening and three other listening styles. We’ll learn how we can be better listeners in our personal and professional lives and apply effective techniques to absorb, understand, respond, and retain what is being said during communications. 

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Concepts

  • The four primary listening styles
  • The 6 Steps of Active listening
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Activities

  • Discuss the differences and benefits of various listening styles 
  • Practice active listening in breakout pairs & provide feedback
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Skills & Attributes

  • Active listening
  • Strategic thinking
  • Empathy

Bryan Krup

, Senior Organizational Health Consultant

Bryan is a Sr. Organizational Health Consultant at sr4 Partners. He has over 10 years of experience in talent & leadership development in various industries. He holds certifications as a Professional in Human Resources (PHR), Professional Coaching (IPEC), Change Management (Prosci), and the Hogan & DiSC Assessments. While not at work, he likes to spend time with his wife and four boys, play competitive sports, go on adventures and enjoy the outdoors.

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