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According to surveys, managers rank giving direct feedback as the communication responsibility that makes them most uncomfortable. If done poorly, feedback can easily demotivate and cause tension,..
In Google’s Project Aristotle, the company examined what makes a capable team, and found that who is on a team is less important than how the team members interact. It turns out that the presence of..
Time is your ultimate resource. Strategically planning your schedule and making the most of your day doing the right work is essential for effective leadership. In order to know where to focus your..
The world is changing rapidly, and the rate of change is increasing at an exponential pace. Innovation is the essential competency that can help leaders to effectively navigate the everchanging..
For most of us, problem solving is a daily requirement--it demands our time and attention, and the process is often complicated when team members take different approaches to issues. What if there..
Empathy continues to rank as one of the top competencies for good leadership and a significant predictor of success. Empathy is the cornerstone of effective relationship management, and allows..
Your leaders are most effective when they are coaching their people to be their best, yet most managers simply tell their people what to do. When leaders learn and apply coaching skills in their..
Delegating effectively is one of the most critical skills a people leader needs to learn. Getting proper buy-in, providing a sense of ownership, and maintaining follow through are all necessary..
Good leaders all have one thing in common: they are great listeners. Active listening provides the foundation for better communication, increased engagement and a more inclusive organization. In this..
Conflict is a reality in the workplace and presents unique challenges in a distributed or hybrid environment. Handling conflict with a balance of confidence and humility is the sign of a..
The ongoing racial justice movement is not only shining a spotlight on our systemic racism, it is raising awareness of workplace discrimination and inequity. As leaders, we have the opportunity to..